Privacy Policy

1. Information We Collect

When you purchase products or interact with our website, we may collect the following information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Order Information

• Communication Preferences

Technical Information

When you browse our website, we may automatically collect:

• IP Address

• Browser Type and Version

• Device Information

• Operating System

• Website Usage Data

• Cookies and Similar Technologies

2. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling orders

• Providing customer support

• Managing deliveries and returns

• Sending order confirmations and updates

• Improving website performance and user experience

• Detecting fraud and unauthorized activities

• Complying with legal obligations

• Marketing and promotional communications (where permitted)

3. Marketing Communications

With your consent, DroneTribes may contact you through:

• Email

• WhatsApp

• Instagram and other social media platforms

• SMS or other messaging services

These communications may include:

• Product launches

• Promotional offers

• Technical updates

• Company announcements

• Educational content related to drones and aerospace technology

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in our communications.

4. Consent

How We Obtain Consent

When you provide personal information to place an order, request support, subscribe to updates, or interact with our services, you consent to our collection and use of that information for the specified purpose.

Withdrawal of Consent

You may withdraw your consent at any time by contacting us at:

Email: admin@dronetribes.com

Upon receiving your request, we will stop processing your information for the relevant purpose unless required by law.

5. Payments

DroneTribes does not store your banking credentials, card details, or payment account information.

Payments may be completed using secure QR-based payment methods and authorized payment service providers. Payment transactions are processed through secure systems managed by the respective payment providers.

We recommend reviewing the privacy policies of the payment providers used during checkout.

6. Third-Party Services

We may use trusted third-party service providers for:

• Payment Processing

• Shipping and Logistics

• Website Hosting

• Analytics Services

• Marketing Communications

These providers only receive information necessary to perform their services.

Once you leave our website or interact with a third-party platform, their privacy policies and terms will apply.

7. Disclosure of Information

We may disclose personal information if:

• Required by law, regulation, or government authority

• Necessary to protect our legal rights

• Required for fraud prevention or security investigations

• You violate our Terms and Conditions

8. Data Security

We implement appropriate technical and organizational security measures to protect your information from:

• Unauthorized access

• Disclosure

• Alteration

• Misuse

• Loss or destruction

While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed as completely secure.

9. Cookies

DroneTribes uses cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Enhance shopping experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

10. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders

• Provide customer support

• Meet legal, tax, and accounting requirements

• Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

11. Children’s Privacy

Our products and services are intended for individuals capable of entering into legally binding transactions.

Users under the age of 18 should access or use our services only under the supervision and consent of a parent or legal guardian.

12. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information

• Correct inaccurate information

• Update your information

• Delete your personal information

• Withdraw consent for marketing communications

To exercise these rights, contact us using the details provided below.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on our website. We encourage users to review this page periodically.

14. Contact Information

For privacy-related questions, requests, or complaints, please contact:

DroneTribes Aerospace Private Limited

Website: dronetribes.store

Email: admin@dronetribes.com

We will make reasonable efforts to respond to your request within a reasonable timeframe.